This version of the module was published in January 2016 following legal review by Simpson Grierson.
Please note that there is a separate module for Rates - Billing and Collection Processes.
- Checking completeness of rates rebate application form
- Checking a rates rebates claim for water rates
- Processing rates rebate application form
- DIA responding to territorial authority questions on applicant eligibility or information accuracy
- Crediting rates rebate to applicant
- Batch claim submission and DIA receipt
- DIA batch claim processing and auditing activities applicant objections
- Applicant objections
- DIA responding to a question submitted by the territorial authority